State Farm® Insurance Agent Paul Henderson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dr. Aaron Smith
May 24, 2024
"I chose this agency because they were the first to respond to an online inquiry.... I've been with them for years. Hands down the BEST agent office. Especially Breanna. She's a rockstar. I have an acquaintance that runs a different State Farm office. I'd drive past them to get to Paul all day everyday . I've never had a question unanswered. They always respond quickly and professionally. Highly recommend"
"Thank you so much for your kind review! Breanna is amazing and I’m thankful to have her represent our agency! "
Lacey Hedlund
September 21, 2023
"Super smooth and quick process. And also very affordable"
"Lacey, thank you for the review! I’m so glad we could help your with your insurance needs! We strive to be efficient and thorough. We realize insurance isn’t something anyone is thrilled to talk about! At least we don’t have to clean teeth I guess! (No disrespect to all the dental peeps out there! You all are amazing but I wouldn’t want to do what you do!!)"
Melissa Alexander
September 20, 2023
"Paul upgraded (supposidly) our insurance to a 200$ deductible which was why we went from paying $67/month to $147/month. Well after asking for new insurance cards to reflect this change & waiting a couple months with no response about it, I called him today & he told me my deductible was $500. I tried to explain things with him and asked why are we paying so much then? And instead of trying to help me get this figured out and corrected, in a rude tone told me to GO FIND SOMETHING BETTER THEN! So as of today we will be switching our insurance out. THIS MAN IS A CROOK! Wish I could add the phone call recording here."
"Melissa, I’m sorry for the misunderstanding. We have no record of you requesting $200 deductibles and State Farm doesn’t even offer $200 deductibles. We also don’t have pricing control at the agency level and can’t arbitrarily adjust prices. We would be happy to do a full review of your policy at any point. Call my office at any point and we can go over any insurance policies you may have. Auto, Home, Life, Health insurance plans. Even if they’re not in our office we’re glad to help!"
Jonemma Morrison
January 5, 2023
"Good place"
"Thanks Jonemma for the 5 star review! "
Jamie Joslyn
November 28, 2022
"Very nice and helpful people. Needed physical copies of insurance cards due to printer being down. They were able to get the information forwarded over and printed for my family."
"Jamie, I’m so glad we were able to help you get your auto insurance cards! We love that we can be a local presence for people especially with amazing customers like you!!"
Ross Cunningham
July 6, 2022
"Most helpful in changing insurance companies. Smooth and easy and saved me $"
"Ross, thank you so much for the 5 star review! I’m so glad we could help you save money on your auto and renters insurance!"
Debbie Mays
June 16, 2022
"Jose was great in getting my quotes to my and answering my questions quickly."
"Debbie, thank you so much for the positive review and kind words about Jose! He really is amazing! I’m glad we could help you out with your auto and home insurance needs!"
Twila Toomey
June 15, 2022
"Very considerate and professional. Saving $45 per month. Thrilled so far price and service."
"Twila thank you so much for the positive review! I’m so glad we were able to save you so much on your Auto and Renters insurance!"
Leonora Scanlan
June 15, 2022
"Jose is very knowledgeable, helpful and patient. Thank you for all the help!"
"Leonora, Jose is amazing! I’m so grateful he chooses to work with me!! Thank you for choosing us for Auto, Renters and Life insurance!"
Jovani Gomez
December 31, 2021
"MODIFIES POLICY WITHOUT PROPER NOTIFICATION When I needed it the most, they removed roadside assistance from my policy and by doing so, increased the risk of my 2-year-old son being in danger because of the circumstances involved. WORST YEAR OF MY LIFE. Cancelling my policy as soon as they get back from their vacation and telling literally anyone and everyone i know to leave state farm and never come back."
"Jovani, I can’t find you anywhere in our system. State Farm agencies are individually owned and we don’t have access to all customer data. Are you sure it’s my office? Give me a call I’m in the office now 253-770-6444"
Koala Pal
September 29, 2021
"Paul is a great and ethical agent. You won't be sorry if you choose to work with Paul and his team. I would not hesitate to suggest him for all of your auto insurance, home insurance and financial services needs!"
"Donna, thank you so much for your kind words! I love being a State Farm agent and am so blessed to have such an amazing team to help! Jose, Meghan, Chanel and Breanna are the absolute best!"
Yoloxochitl Lara
November 13, 2020
"Exelente servicio"
"I’m so glad we were able to help you out! Thank you so much for the business! "
Kahn B
July 20, 2020
"Paul and Jose are great."
"Thanks for the review Josh! Glad we could help you out!!"
Rick Henderson
January 14, 2020
"Been my agent for years. They know their stuff!"
"Ok... this ones a little unfair as you are my dad after all! We do insure your cars and home so in that way it is legit I suppose. Thanks for the review dad!"
Samantha Hughes
December 10, 2019
"Absolutely fantastic service!! Extremely nice and helpful agents!! José helped me get a wonderful rate on both my auto and renter's insurance. Thanks guys!!"
"Samantha, thank you so much for your kind words! Jose is amazing and I’m glad he was able to help you get setup with auto and renter’s insurance!"
Jamjam Glam24
November 10, 2019
"I am super happy joining Paul Henderson’s team! They have been nothing but helpful since day one that I changed my insurance over to them! I highly recommend making the switch!"
"Thank you so much for the kind words! I’m so glad we were able to help you out!"
Susana Sosa
October 30, 2019
"Awesome people, been with this branch for about 5 years. Helped me out step by step when I had my accident back in 2018."
"Susana, thank you for the review and I’m so glad we were able to help you out!!"
Edith Jimenez
October 7, 2019
"I was helped by José and he did a really great job on assisting me and helping me put insurance on my car, fast and reliable service"
"Thank you Edith! Jose is Greta and I’m glad he was able to help you!!"
Ami Root
October 1, 2019
"Jose' who works for Paul Henderson-State Farm, has alwsys been so nice, and understanding. Always answers all my questions. They take great care of my insurance needs."
"Ami, thank you for your kind words! I will let Jose know. He has been an amazing employee and I’m blessed to have him work here!!"
Carol Manning
September 27, 2019
"I have always had a great experience working with Paul Henderson State Farm office. The office staff are friendly and helpful. I would highly recommend them to anyone looking for insurance coverage. Carol"
"Thank you for your kind words Carol!"
Aleesia Haddad
September 25, 2019
"Was rushed to be there before 5 for your notary yesterday. Go in, sign. Only to find out the next day it was a woman who was to notarize my documents and they weren’t signed or done. I never appeared before a woman. Nor did anyone ask me for an ID or to sign a notary book. I went in today and then completed the task. Nobody asked for me to come in, I went in voluntarily to obtain copies of my own paperwork. The agent didn’t seem concerned and apologized without any real concern behind it. He asked me what I wanted. Simply I wanted to let him know if people are notarizing documents without me there, it’s illegal. Glad I cancelled my policies with State Farm. The only business you will get from me will be through the bank."
"Aleesia, I am so sorry for the trouble you had with my agency! We take our customer service very seriously, and I regret we weren't able to provide a level of customer service that you deserved. I'm so glad you were able to get your documents notarized! We do provide this service for free and have two notaries on staff. We are also available until 6pm Mon - Thurs. and until 5pm on Fridays."
Sherry lea Stauffer
September 19, 2019
"My experience with Henderson State farm insurance has been wonderful,I recomend them to all my family and friends."
"Sherry thank you so much for review and for the personal recommendations! Nothing is more complimentary to us than someone recommending the people they care about to us!"
Michael Rukodaynyy
August 30, 2019
"Very helpful office and very friendly, always on top things."
"Michael, thank you so much for your kind words! We really appreciate them and your business!"
Gabriela RAMIREZ
August 15, 2019
"En State Farm he recibido el mejor de los servicios por los ultimos 4 años. Mi agente responde siempre mis preguntas con un excelente servicio al cliente y etica profesional. Siempre buscando lo mejor conforme a mis necesidades."
"Thank you Gabriela for you kind words! I know you have worked with my office manager Jose since you have been insured with us, and I'm glad he has been so helpful!"
Pauline Kukahiko
August 8, 2019
"Paul Henderson and his staff are always so kind and accommodating. Very helpful and knowledgeable staff👍🏼"
"Pauline you are too kind! Thank you for being such a great customer of ours!"